Last updated: 22/05/2024
At MultiClean Services, we prioritize the privacy of our visitors and comply with the General Data Protection Regulation (GDPR). This Privacy Policy outlines the types of information collected by MultiClean Services, how we utilize it, and your rights under GDPR. If you have any questions or require further clarification about our Privacy Policy, please don’t hesitate to reach out to us.
This Privacy Policy is exclusively applicable to our online activities and pertains to information shared or collected on MultiClean Services’ platforms. It does not extend to information gathered offline or through channels other than our online platforms.
Consent
By utilizing our website or other online platforms provided by MultiClean Services, you consent to our Privacy Policy and agree to its terms.
Information Collection
We will explicitly outline the personal information requested from you and the purposes for which it is required at the point of collection. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Date of service/type of service
- Additional messages provided by users
If you directly contact us, we may receive additional details such as your name, address, email address, phone number, the contents of your message, attachments, and any other information you choose to provide.
Utilization of Information
We employ the information collected in various ways, including:
- Provision, operation, and maintenance of our platforms and services
- Enhancement, personalization, and expansion of our platforms and services
- Understanding and analysis of your usage of our platforms and services
- Development of new products, services, features, and functionality
- Communication with you, directly or through partners, for customer service, updates, and other platform-related information, as well as for marketing and promotional activities
- Identification and prevention of fraud
Legal Basis for Processing
Our processing of personal data aligns with the requirements of the GDPR. The legal bases for collecting and processing personal information may include:
- Your consent
- Legitimate interests (such as improving our services and communications)
- Contractual necessity (to fulfill our service agreements with you)
- Compliance with legal obligations
Log Files
MultiClean Services follows standard procedures for using log files. These files log visitors when they visit our platforms. This data may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not personally identifiable and is used for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. The criteria used to determine retention periods include the nature of the data, the reasons for collecting it, and applicable legal requirements.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks involved in processing personal data. This includes protection against unauthorized access, loss, or disclosure.
Third-Party Services
MultiClean Services may use third-party services for analytics, advertising, or other purposes. These services may collect and use information according to their own privacy policies. We encourage you to review the privacy policies of these third-party services.
Your Rights Under GDPR
In compliance with GDPR, you have certain rights regarding your personal information, including:
- Right to access: Request access to the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete information.
- Right to erasure: Request deletion of your personal data, subject to certain conditions.
- Right to restrict processing: Request restriction of processing of your personal data, subject to certain conditions.
- Right to object to processing: Object to the processing of your personal data, subject to certain conditions.
- Right to data portability: Request transfer of your personal data to another organization or directly to you, subject to certain conditions.
To exercise any of these rights under GDPR, please contact us.
Updates to Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you through the website or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
Children’s Information
The protection of children using the internet is a priority for us. We do not knowingly collect any Personal Identifiable Information from children under the age of 18. If you believe your child has provided such information on our platforms, please contact us immediately, and we will make every effort to promptly remove such information from our records.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By visiting this page on our website: [https://www.multicleanservice.nl/ ] (https://www.multicleanservice.nl/ )
- By sending us an email: info@multicleanservice.nl
Thank you for your trust in MultiClean Services. We are committed to safeguarding your privacy and providing you with the highest level of service.